Voice Assistant & Chatbot Projects Made Easy

Let our UK-based team of experts help you design, build, launch, and support enterprise-grade chatbots, voice assistants, and smart IVR solutions powered by the latest conversational AI platforms, ChatGPT and Large Language Model technology.

the bot forge chatbot and voice assistant and analytics development and construction

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The Benefits of Conversational AI

Convert more leads

Improve user experience

Automate processes

chatbots helping business benefits

Chatbots, Voice Assistants and Smart IVR help organisations across multiple areas.

Expect to streamline your customer experience, automate processes, improve marketing reach, increase sales, and reduce costs.

What We Do

Our chatbot agency enables organisations to make the most effective use of conversational AI technology by providing expert consultancy and development services. Our team is focused on forging engaging voice and text-based conversational interfaces using market-leading technologies.

Omnichannel Experiences

Our voice assistant and chatbot agency team can deploy our conversational AI solutions onto any channel or platform. In multiple languages.

Technology Agnostic

We use the latest technologies from ChatGPT, Large Language Models, and conversational AI for our projects, leveraging our advanced knowledge in each platform. Creating advanced conversational ability and implementing complex integrations.

Multi Industry

We have experience creating conversational agents for multiple industry verticals and a variety of use-cases.

Our Approach

Conversational AI Strategy

We offer individual consulting tailored to your company’s needs and business pain points. We learn about your business first. Then we show how and where the application of conversational AI can bring value to your organisation.

Solution Design

We follow a vigorous discovery and design process. Running workshops, gathering system integration details, carrying out stakeholder interviews and analysing key end-user needs and processes.

Our conversational AI architects, prompt engineers, conversation designers, integration specialists and UX professionals work to ensure your bespoke project is designed to meet your requirements.

Software Build

We provide custom chatbot development and custom voice assistant development services. Coding, integrating and building your solution. We’re technology agnostic, choosing the best tools for your project.

Training & Optimisation

After a successful launch, we will continue to maintain your conversational AI solution. Optimising your project by monitoring and training conversations, adding new use cases and working to improve responses.

Conversational AI Solutions

AI Chatbots

A chatbot is a service, powered by rules and artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, providing answers, collecting customer information, driving sales. They can live in any major chat product (Facebook Messenger, Slack, Telegram, Viber, Twitter). Chatbots can also be deployed into voice-enabled assistants such as Amazon Echo or as part of your website. An AI chatbot or voice assistant is the natural and engaging way to connect with your customers and users. Read more about chatbots.

Voice Enabled Technology

With the explosion of voice search on platforms such as Amazon Echo and Google Home, now is the time to expand your digital interactions to voice-activated services.

Intelligent IVR: New technological capabilities now mean that we can integrate telephony services with chatbots. Enabling us to offer an innovative calling experience with advanced voice interaction.

Stay Up To Date

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Happy Clients

Testimonials

Jamie (Help For Heroes)

"I’m really pleased with the bot and services we’re getting from The Bot Forge. Since we started working with them, they completely lived up to their promises. The end-to-end process has been very slick.

The team was very straightforward to deal with. It was very much about them looking at how they could deliver in the quickest amount of time, with the least amount of investment required.

The Bot Forge understood our pain as a charity with a small team, and they took away a lot of the mystery and fluff from the process."

Reliable Expertise

Google Cloud Partner

The Bot Forge an approved Google Cloud Partner.

We are also recognised, by Google, for Cloud Contact Centre AI expertise.

Highly Rated

The Bot Forge has been consistently chosen as one of the UK's top-ranked AI companies.

Our company is not only 5-star rated, but listed among the best on Clutch.

ManyChat Partner

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As a ManyChat Agency Partner, The Bot Forge are recognised experts when it comes to building on top of the #1 chat marketing platform for Facebook Messenger.

Need Help With Your Project?

If you'd like help achieving your chatbot, voice assistant or AI project objectives, please schedule a free consultation with one of our experts.